Privacy Policy

Wanderlith Game Development Studio

Mariahilfer Straße 45

1060 Wien, Austria

Phone:+4315852856

Email: info@wander-lith.com

Our Commitment to Data Protection

At Wanderlith, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or use our services.

We comply with the General Data Protection Regulation (GDPR) and Austrian data protection laws. This policy applies to all personal data processed by Wanderlith through our website and services.

Data Collection Information

Personal Data We Collect

We collect the following types of personal data:

  • Contact Information: Name, email address, phone number when voluntarily provided through contact forms
  • Communication Data: Content of messages, inquiries, and project discussions
  • Technical Data: IP address, browser type, device information, operating system
  • Usage Data: Pages visited, time spent on pages, referring websites, interaction with content

We only collect personal data that is necessary for providing our services and improving your experience on our website.

How Data is Collected

We collect data through the following methods:

  • Direct Submissions: When you complete contact forms or communicate with us via email
  • Cookies and Similar Technologies: Automated collection through your browser settings
  • Analytics Tools: Google Analytics and similar services track usage patterns anonymously
  • Server Logs: Automatic recording of technical data during website visits

Legal Basis for Processing

We process personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: To fulfill services requested through project agreements
  • Legitimate Interests: For website operation, security, and service improvement
  • Legal Obligations: To comply with applicable laws and regulations

How We Use Your Data

Primary Uses

We use your personal data for the following purposes:

  • Responding to inquiries and providing customer support
  • Processing project requests and delivering development services
  • Communicating about projects, updates, and service-related information
  • Operating and maintaining our website functionality and security
  • Analyzing website usage to improve user experience and content

Data Sharing with Third Parties

We do not sell your personal data to third parties. We may share data with service providers who assist us in operating our website and services, such as hosting providers, analytics services, and communication tools. These providers are contractually obligated to protect your data and use it only for specified purposes.

We may also disclose personal data when required by law, to protect our rights, or to comply with legal processes.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to two years for customer service purposes. Analytics data is retained according to the policies of our analytics providers. When data is no longer needed, it is securely deleted or anonymized.

Data Protection and Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption: SSL/TLS encryption for data transmission between your browser and our servers
  • Access Controls: Limited access to personal data on a need-to-know basis
  • Secure Storage: Data stored on servers with appropriate security measures
  • Regular Monitoring: Ongoing security assessments and updates

Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours and inform affected individuals without undue delay, in accordance with GDPR requirements.

Your Data Rights

Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request information about personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing of your data for certain purposes
  • Right to Restriction: Request limitation of data processing in specific situations
  • Right to Withdraw Consent: Withdraw previously given consent at any time

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within one month, though this period may be extended in complex cases. We may require verification of your identity before processing requests to protect your data security.

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your data appropriately.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features on our website
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.

Data Deletion Requests

When requesting data deletion, please provide sufficient information for us to identify your records. We will confirm receipt of your request and inform you once the deletion is complete. Note that certain data may be retained if required by legal obligations or legitimate business interests, such as financial records for accounting purposes.

Additional Information

For information about cookies and tracking technologies, please see our Cookie Policy. For our legal terms, refer to our Terms of Service.

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will indicate material changes by updating the date below and may provide additional notice for significant modifications.

Last updated: November 2024